Help
Stuck, found something broken, or seen something that shouldn’t be here? A person reads every message.
Get in touch
Email hello@getmulo.com. Say what you were doing and what happened, and if it’s about the app, which phone you’re on. Your username helps too.
Something that shouldn't be here
- Report it: there’s a Report link on every review, take, list and profile (in the app, a profile’s is under its “⋯” button). A person reads each report, and anything over the line is removed.
- Block somebody: from their profile (in the app, under the “⋯” button). Neither of you sees the other any more.
Your account
- Forgotten your password? Use the link under the log-in form, and a reset link comes by email.
- Your email, password, data and blocked people are in the app under You, then the settings button, and on the website in your account settings.
- Deleting your account is in the same place. It removes your profile and everything attached to it, and can’t be undone. If you joined with Apple and MULO still shows under Settings › Apple Account › Sign in with Apple on your iPhone afterwards, you can remove it there.
The small print
How MULO looks after your information is in the privacy policy, and the rules for using it are in the terms.